To optimize our time together, please have your animal caught and ready for examination. Dogs should wear a collar. Horses and farm animals should be dry and lightly groomed to remove any mud or debris.
A person who knows the health history of the animal must be present for the appointment. If that person is a minor, all registration forms must be completed and emailed in advance including the contact information for a parent or guardian.
For large animals, please plan on 45-60 minutes for initial appointments and 30 minutes for follow-up appointments. For small animals, please plan on 30 minutes for initial appointments and at least 15 minutes for follow-up appointments. Sometimes appointments take longer than expected or things happen on the road. Since I am a mobile clinic, appointment times are approximate. If I am running more than 5 minutes late for an appointment, I will text you my estimated arrival time as soon as possible.
Sometimes an animal needs to be seen urgently due to injury or illness, and I need to shuffle my schedule. I will do my best to reschedule with your animal same day or within 24 hours. Thank you for understanding that the same accommodation will be made to you and your animal if ever needed.
Appointment Changes & Cancellations
I understand life happens. Please notify me as soon as possible if you need to reschedule for any reason. There will be no fee for appointments changed/canceled at least 24 hours in advance.
Appointment changes within 24 hours of our scheduled time impacts my ability to serve other animals. You will be charged the full cost of the appointment for any cancellations within 24 hours of the appointment time.
Coordination of Care
As a Licensed Animal Therapist in Nebraska, I am required to coordinate chiropractic care for your animal with your treating veterinarian. This process starts with a signed referral, which must be completed prior to scheduling your initial appointment. The link to the veterinary referral form can be found here. I also email my reports to your veterinarian and any other care team members you request. If you change veterinarians after the referral has been completed and while your animal is on a chiropractic care plan, please notify me as soon as possible. The referral must be updated by your new veterinarian to maintain their health record.
I accept cash, check, or Venmo. I do not accept credit cards at this time. Payment is expected at time of service.
Since I am a mobile clinic, fees are based on your location. If you would like an estimate on appointment cost for your area, please email me at email@example.com.
Omaha and surrounding areas
Lincoln & surrounding areas
Other areas by appointment
*We are unable to travel to Iowa. If you live in Iowa, Dr. Cass has a location in West Omaha for you to bring your pet to!*